Hookpit Farm Site Rules – T&C’s

Welcome to Hookpit Farm Caravan Site, where we strive to ensure that you thoroughly enjoy your stay. To facilitate a harmonious and relaxing environment for all guests, we have established a set of Hookpit Farm Site Rules. These rules are designed to promote safety and encourage mutual respect for everyone utilising our site. We believe that these guidelines promote common courtesy and practical judgment.

The Caravan Code, The Countryside Code and Club site rules are things you’ve already agreed to follow as a member of the public. There are other rules that are specific to seasonal, storage and base pitches that may have separate booking terms and conditions.

Throughout we will refer to the term ‘outfit’ – a term which is generally used to refer to a towing vehicle plus any trailer including a caravan and/or motorhome.

Booking your pitch/site

  1. All bookings must be made in the name of the person who is going to be staying on the site.
  2. Bookings are to be made using our online website www.hookpitfarm.co.uk to ensure the most up-to-day availability and to securely guarantee your booking. Once booked you will receive a Confirmation email of your booking. You will also receive second email the day before your stay further Confirming your Booking with your personal Gate Code for entry to the site.
  3. We ask that if you are unable to take up your site bookings that you give as much notice as possible when cancelling or amending so that others can take advantage of the pitch. The absolute minimum notice required for any cancellation is currently 72 hours from 12 noon on your arrival date. Hookpit Farm CL is unable to offer any payment refunds inside the 72-hour notice period. Any and all communications for bookings must be made using the contact us form on the website at www.hookpitfarm.co.uk/contact-us
  4. We may from time to time make changes or adjustments to our Terms and Conditions, in the event that we do so, we may request that visitors with existing bookings adopt the new terms. 

Entering the site

  1. Check in time is from 12:00pm onwards and checkout is by 10:00am the leaving day.
  2. The site staff have the right to refuse entry to the site where in the site staff’s opinion there is a breach of the Hookpit Farm Site Rules and/or any referring affiliate Club’s Bye-Laws, health and safety site rules may occur.
  3. Once you arrive on site, you can take your pick of the available pitches for the pitch type that you have booked. If you have a large or very heavy outfit, you may need to be allocated a specific pitch. Please check with the site before you arrive that there’s a suitable pitch available for large or heavy outfits. If there isn’t, you will not be able to stay on site. There may also be times when we have to allocate your pitch due to site layout or ground conditions.
  4. Please have your Booking Confirmation number handy when you arrive on site as this may need to be shown. The site staff may ask you for some further identification as well.
  5. Anyone visiting someone staying on site will need to see the site staff on arrival to ensure their stay is safe. The site staff may allow visitors’ cars to be parked within the pitch they’re visiting. If staying overnight a fee for both visitors and their cars will be charged at £5.

Management

  1. If you need help, advice or have any difficulties please call Harry on 07594 871540. He is responsible for the smooth running of the site and for making your stay as enjoyable as possible.
  2. So everyone can enjoy holidaying on site, please follow the site staff’s requests and all notices and instructions. Your health and safety is important, so please take care of yourself and others on the site.
  3. If anyone on site disregards these rules and disrupts the enjoyment of others, the site staff may ask them to leave the site.
  4. For everyone’s safety, please make sure your electrical equipment complies with all the current British Standards and Regulations. We’re responsible for the safety of electrical points up to socket outlets, so cables, plugs and all equipment connected to them are your responsibility.
  5. In the unfortunate case of a complaint, please see the site staff first as it is important that they are given the opportunity to resolve a difficulty whilst you are on site.

Behavior on site

  1. Please make sure you, and anyone staying with you, respect the comfort and convenience of other site users. When you’re on site please don’t behave in a way that discredits The Hookpit Farm Site. Verbal or physical abuse won’t be tolerated. This will result in you being asked to leave the site and your ability to book future sites may be suspended.
  2. If you have children with you on the site, you are responsible for their supervision.
  3. No one wants their outfit damaged, so ball games are not allowed near the pitches.

Using your pitch

  1. The maximum time you’re allowed to stay on site is 28 consecutive nights, with a 1 – night gap before you can return to the same site.
  2. The site staff will advise you where your outfit should go in relation to the marker. If you wish to pitch in any other way please ask the site staff.
  3. To avoid the spread of fire, there must be at least 6 metres spacing between facing walls of adjacent caravans, motorhomes or trailer tents and a minimum clear space of 3 metres between adjoining outfits in any direction.
  4. To show consideration for others, please leave your pitch clean and tidy on departure.
  5. Site Staff must be informed if you intend to leave your outfit unoccupied overnight, unless you’re using a designated seasonal pitch.
  6. Your outfit and pitch can be transferred, but only with The Hookpit Farm site’s approval. Please advise the site staff prior to a pitch transfer taking place.
  7. If you have a motorhome and you’re leaving the site for a while, save your pitch by marking it as occupied.

Using awnings or tents

  1. On pitches with awning space you can erect an awning. You may also put up a tent for extra sleeping accommodation, or a specially designed toilet or cooking tent, provided the main outfit is occupied, but please keep them within your pitch area.
  2. Please protect the pitch grass by lifting your groundsheets and side flaps of awnings, tents or annexes at frequent intervals or as required to by site staff.

Sanitation

  1. You may only empty the contents of chemical closets at the disposal points provided.
  2. Please wrap disposable nappies and similar bulky items in a bag and place them in the bin provided. Please don’t put them in the toilets or chemical closet emptying points.
  3. Please note that we currently do not have a shower/toilet block available on-site.

Waste water

  1. Please collect your waste water in a suitable container and empty it at the disposal point provided. Please don’t allow it to overflow.
  2. Please note that we currently do not have a shower/toilet block available on-site.

Rubbish disposal

  1. Please recycle as much of your rubbish as you can.
  2. If you need to use medical equipment which results in clinical waste you must provide your own safe means of disposal.

Fire precautions

  1. As soon as you can after you’ve arrived, get to know the site’s fire safety precautions and locations of fire points.
  2. You must not light fires on the site.

Barbecues

  1. Charcoal Barbecues or similar are not permitted on the site. Gas/similar barbeques are allowed with appropriate care taken, especially during the harvest months (July – September)

Dogs and other pets

  1. You are responsible for your pet’s behaviour. You must make sure your pet is under control at all times; dogs must be kept on a secure lead no more than 2 metres long.
  2. We know accidents can’t always be avoided, but in the event of fouling on your pitch please clean up quickly and dispose of it yourself. Please also follow this practice elsewhere on the site and when using the dog walks.
  3. Only guide or assistance dogs are allowed into any of the facilities on site.

Noise

  1. Please think of others and keep musical instruments, radios, televisions and so on, at a considerate noise level. Generators should also be used with consideration for others, so please don’t operate them between 6pm and 9am.

Site roads

  1. Please drive your vehicle with particular consideration for pedestrians, including children and other vulnerable road users, who have priority over vehicles on our sites’ roads. You must have a full current driving licence, insurance for the vehicle driven and follow the principles of road safety. Cars and motorhomes must have a valid road fund licence. Vehicle speeds should not exceed walking pace (5mph) and one way systems should be followed at all times. Please remember that other members’ pitches are strictly “no-go” areas.
  2. Bicycles, skateboards, scooters and roller skates are allowed on sites although, of course, consideration should be shown to other visitors.  For the safety and consideration of others, we don’t allow the use of petrol or electrical recreational ride-on equipment.  No cycling or skating is permitted on site between the hours of dusk and dawn, as determined by the site staff. Please observe any no cycling signs on site, such as around toilet blocks, and ensure that children are supervised at all times. Remember that the principles of road safety should be observed and special care should be taken when cycling onto and off roadways. Please ask the site staff about designated cycle routes nearby

Leaving your pitch

  1. Pitches should normally be vacated by 10am.
  2. If you’d like to remain later on site, not necessarily on your pitch, have a word with the site staff. Be aware that charges may apply if you stay beyond 4pm.
  3. We understand that members and non-members sometimes wish to leave site earlier than originally planned. However, we do ask that in these instances a minimum of 72 hours’ notice is provided to the site staff of your intention to leave site early. This enables us to make the pitch available to other visitors. Failure to do so will incur a charge of one site night. 72 hours will be calculated from 12 noon on the day of notification.

As an official Certificated Location recognised by the Caravan & Motorhome Club Association, we fully adhere to their rules and regulations established by the Club. You can access the complete details of these guidelines on their official website. Please remember to check booking policies with Affiliated sites at the time of booking as these may vary from Club-owned, Managed and Certified sites.

Emergency Contacts

In all cases the first number you should call is the Site Owner/Manager – Harry Noble – 07594 871540.

In the event of the above not being available (IN EMERGENCY SITUATIONS ONLY) please call Nigel Bright – 07831 506872.

In the case where the is an immediate threat to yourself or your surroundings, please call the relevant emergency services, and then Harry & Nigel.

CHECK AVAILABILTY